cancellation and refund

Cancellation & Refund Policy

Effective Date: [DECEMBER 2025]

Welcome to Rare In Kids (www.rareinkids.com).

This Cancellation & Refund Policy outlines the conditions under which orders can be cancelled, returned, or refunded.

1. Order Cancellation

Before Shipment

• Orders can be cancelled before they are shipped.
• To cancel an order, please contact us immediately via email or phone.
• If the order is cancelled before shipment, a full refund will be processed.

After Shipment

• Once an order has been shipped, it cannot be cancelled.
• Customers may request a return after delivery (subject to the return conditions below).

2. Returns & Exchanges

• We accept returns or exchanges within 7 days of delivery.
• Products must be unused, unwashed, and in original condition with tags and packaging intact.
• Returns without original tags or showing signs of use will not be accepted.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Items purchased during sales or promotional offers
• Innerwear or hygiene-sensitive products (if applicable)
• Customized or special-order items

3. Return Process

To initiate a return:

1. Email us at Rareinkids@gmail.com with your order ID and reason for return.
2. Our team will review your request and provide return instructions.
3. Once the product is received and inspected, we will proceed with the refund or exchange.

4. Refund Policy

• Refunds will be processed after the returned product passes quality inspection.
• Approved refunds will be credited to the original payment method.
• Refund processing time: 5–10 business days depending on your bank or payment provider.

5. Damaged or Incorrect Products

• If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
• Provide clear photos or videos of the product and packaging.
• In such cases, we will offer a replacement or full refund, including return shipping costs.

6. Return Shipping Charges

• If the return is due to customer preference (size, color, etc.), return shipping charges may apply.
• If the return is due to our error (wrong or damaged product), we will bear the return shipping cost.

7. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your bank or payment provider
• If the issue persists, contact us for assistance

8. Policy Updates

Rare In Kids reserves the right to modify this policy at any time.

Any changes will be updated on this page with a revised effective date.

9. Contact Us

For cancellation, return, or refund queries, please contact:

Rare In Kids

📧 Email: Rareinkids@gmail.com

📞 Phone: +91 99958 94769

🌐 Website: www.rareinkids.com